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About Me
Part Designer.
Part Writer.
100% Problem Solver.
Context is everything
All problems exist in a larger ecosystem. So, I start every project by mapping out the forest before diving into the trees.
Design for how people think
The human mind is the medium of every design. That's why I study cognitive and behavioral psychology to better understand how to make my designs "brain-friendly".
Diversify your mental toolbox
I have a latticework of mental models synthesized from multiple fields (journalism, persuasion, psychology, neuroscience). Because the more tools you have, the more problems you can solve.
My UX design skill stack
Behavior change design
Change user behavior for good by applying behavioral change principles in digital products.
UX research
Get the insights you need via initial user interviews and usability testing.
Storytelling
Create presentations to help sell good design work to stakeholders.
Copywriting
Write persuasive copy for websites, email, and print.
UI design
Use Figma to create slick, modern user interfaces.
Facilitation
Facilitate understanding via group workshops, including knowledge mapping and customer journey.mapping.
Content strategy
Plan, organize and create strategic content, and voice and tone guides for products and websites.
UX writing
Write interface copy for products, emails and SMS.
Work experience
Capital One
Content Designer
2019 - Present
BBVA
Copywriter
2017 - 2018
Rocket Media
Director of Content Strategy
2012 - 2017
Freelancer
Copywriter
2011 - 2012
I owe a lot to him
He's always improving his craft by reading (he reads more than anyone I know) and applying what he's learned. We clashed a little when he started, but he turned into the single best hire I ever made. I owe a lot to him and his great ideas. He pushes me and everyone around him to be better. He's a self-starter who works great in a team and is extremely detail-oriented.
Bryce Propheter - Product Designer @ Keap
A writer who goes above and beyond
Chase understands how to put words on websites that align a client's branding and services with their customers needs. I would need Chase to help me develop copy to explain just how good he is at his craft. If you are ever looking for a writer who will go above and beyond in his research and his writing to serve you or your clients, I highly recommend speaking with Chase.
Corey Milstein - Marketing Manager @ Woodworkers source
One of the smartest guys I know.
Chase is one of the smartest guys I know. His dedication and passion for his job is something I have always envied. He is always my go to person for an out of the box idea, or to have a situation looked at from another angle. He is extremely driven and is always nose deep in a book, yearning to learn more.
On a personal level, he is a blast to work with. I had the honor of working and sitting right beside him, and he made me laugh every day. He is a huge asset to his current company, and I will truly miss being able to work along side him
Colleen Wilson - Digital Marketing Manager @ Mpulse Communications
Definitely not 5 possums in a trenchcoat
Look, we know people don't read these. But if you did, congrats. I hope you have a great day!
Strong Bad @ Lappy Consultants
Have a hairy design problem? Hit me up.